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Can't say I'm entirely thrilled. Been here since Monday. Rooms are renovated but you would think they would be in better shape for a recent renovation. Bed frames are chewed up and dirty. Not sure if reused from pre renovation days or if we are in a room that has had pets chewing on things. Regardless, rooms are acceptable and decent especially considering proximity to the sea. Housekeeping staff and renovation guys around us were all really nice and doing a good job so props to them. The main issue we are having is with the pool area. We specifically booked this hotel for the pool and splash pad for our kiddos. On Monday we couldn't get any towels for the pool area. No one wanted to own this. Bar closed, no towels there. No fresh towels on towel rack like most resorts would have. Ask front desk - can't help. Random workers around resort - can't help. Some said yes they know about the laundry and towel issues. Can't find lounge chairs as place is pretty packed. Looks like people just knew to bring their own beach/pool towels as there are various types all over. Next day - still no towels when pool open. Laundry girl not in yet according to front desk. They have no idea where towels are. Wife brings toddler to pool area later to calm her down while having a tantrum. Bartender yells at her in an unprofessional way as she had a 1/4 warm diet coke left over from the beach sticking out of a bag. Didn't know she couldn't bring it in. Happy not to but was not addressed in a professional way at all. Seating still very difficult to find. Finally get some towels from behind the bar though they seemed coveted and protective of them. Today hanging out at the pool with my older daughter I am talking to various guests. Pool is completely packed. It seems like almost no one I am talking to is actually staying at this hotel. People I am talking to are renting down the street or downtown, but everyone states they know you can come to this hotel's pool for free. So here I am unable to get towels, or seating/lounge chairs, and waiting 20 minutes for a drink at the cabana bar, and it turns out the reason is because the RESOURCES ARE BEING TAKEN UP BY PEOPLE WHO ARE NOT ACTUALLY GUESTS. Why wouldn't I just stay next door next year and walk over to use the pool? Their rooms are bigger and cheaper and I would still have pool access. Essentially this is what a good amount of people using the pool and associated resources are doing. Mentioned to front desk, they state yeah they are well aware but the new owners have not changed the rules for pool access and likely are not going to, and that yes everyone who resides in P town or rents here knows they can use this pool for free. So no towels, no chairs, long waits, packed pool that is hard to move in all because they let non guests into the pool area without scrutiny. So would I recommend staying here? No. I would stay somewhere cheaper and come use this hotel's pool. Not worth paying almost $500 a night when I could spend much less and still come to use this pool and splash pad for free at the expense of paying guests. Fix these issues and I could easily recommend this place.

We enjoyed the location of the hotel, and the rooms were pretty clean. Beds were comfortable; however the prices were high for what we got and they included several junk fees that I could not understand. We liked the pool and the cabana food service.

Das Hotel hat eine sehr schöne Poolanlage mit mehreren Wasserspielen und weiteren Spielgelegenheiten und Feuerstellen am Abend. Leider gehörte unser Zimmer zu einem der anscheinend nicht nicht renovierten. Schimmelgeruch im Zimmer, insbesondere der Schrank. Da das Untergeschoss zu unserem Urlaubszeitpunkt gerade renoviert wurde, stand direkt vor unserem Zimmer ein Container. Das Hotel liegt am Ortseingang, um ins Zentrum zu kommen, benötigt man auf jeden Fall ein Fahrrad oder Auto.

Das Hotel hat eine sehr schöne Poolanlage mit mehreren Wasserspielen und weiteren Spielgelegenheiten und Feuerstellen am Abend. Leider gehörte unser Zimmer zu einem der anscheinend nicht nicht renovierten. Schimmelgeruch im Zimmer, insbesondere der Schrank. Da das Untergeschoss zu unserem Urlaubszeitpunkt gerade renoviert wurde, stand direkt vor unserem Zimmer ein Container. Das Hotel liegt am Ortseingang, um ins Zentrum zu kommen, benötigt man auf jeden Fall ein Fahrrad oder Auto.